Answers, fast.
Search every answer, or browse by question. Already running a panel? Your admin has a how-to guide, an illustrated setup guide, an AI assistant and a direct line to the team.
What can I create?
Social growth (SMM), Real People, Airtime & data, Electricity, Cable TV & betting, Gaming & gift cards, Cards, Proxies, Phone numbers, eSIM, Ready-made accounts. Each line can be on or off, with its own markup.
No. Your store uses the colour, look, logo and name you choose; the demo screens on this site use the Royal blue preset.
Your storefront carries your brand and your prices, never your cost. Your free address is yourbrand.mysocials.store; connect your own domain to use only your name.
Yes, on every plan, with SSL included.
How does it work?
Into your own payment gateway account — Flutterwave, Paystack, Korapay, Cryptomus, PocketFi, or bank transfer with receipts you approve. It becomes credit in their store wallet once the payment is confirmed.
It stays in your gateway account. When a customer orders, your master balance pays mysocials the supplier cost; what you keep is your price minus that cost and your gateway’s fees. For orders on our supply, nothing is credited to your master wallet.
The customer is refunded automatically, once; for a partial delivery, the undelivered part is refunded and that share of the supplier cost returns to your master balance.
A paid order your master balance could not cover yet. It waits — nothing is lost — and is sent automatically after you top up.
Yes. Add team members with roles; money and settings stay with the owner, and an activity log records changes.
Every customer of your store can create a key on their account page — on every plan. The key works with the standard SMM panel actions: services, add, status, balance and cancel.
No. They are charged your price from their store wallet, exactly as in your storefront.
How do I start?
A payment gateway connected to your panel, and a funded master balance, which pays the supplier cost of each order as it is sent.
Yes. Starter costs ₦0, forever: your storefront, admin, the full built-in catalogue, every product line, the customer API and your own domain. What you fund is your master balance, which pays the supplier cost of each order you sell — your stock, not a fee to us.
Only one thing: connecting other panels’ APIs as your own providers, so their services sell beside the built-in catalogue. Pro is ₦20,000 per 30 days, paid from your admin.
Your own providers keep taking new orders for 48 hours, then pause until you renew. Orders already placed are untouched, and the built-in catalogue keeps selling on Starter.
The importer reads PerfectPanel exports today: Users (required), Orders and Payments, as CSV files from your PerfectPanel admin.
Yes — each customer comes across with the same email. Passwords cannot be moved, so each customer sets a new one once with “Forgot password”.
No balance is imported as money. Old balances are parked, and you choose whether to restore them — in bulk or per customer.
Help where you work.
Questions about your own orders, payments or setup are best asked in your admin, where the answers can see your panel.
- How-to guideEvery part of the admin explained, inside your panel.
- Illustrated setup guideFrom an empty shop to the first sale, a picture for every screen.
- AI assistantAsk about your orders, payments and earnings in plain words.
- RequestsMessage the mysocials team from your admin.
- API referenceEvery store carries its own API page for your customers.
- Health monitorSetup gaps and stuck orders flagged, with a morning digest.